Soloflesh® Frequently Asked Questions

Q: Is My Purchase Private?
A: Your purchase and order information are completely private. The Soloflesh PSD is shipped in a plain cardboard box, with "SDLLC" as the shipper (please see Delivery Policy at bottom of page). All information used to process your order is entirely confidential, and will never be shared with anyone else for any reason. Please see our Privacy Policy at the bottom of this page for details.

Q: Can My Order Be Shipped To An APO Address?
A: Yes, when placing an order, please enter the appropriate zip code and choose a state code from the list below:
AA: Armed Forces Americas
AE: Armed Forces Europe
AP: Armed Forces Pacific
Please ensure that this product is allowed in your ship-to country before placing an order.

Q: Can My Order Be Shipped To A US Post Office Box (P.O. Box)?
A: Yes, we ship using USPS, so delivering to a P.O. Box is no problem.

Q: I Live Outside Of USA. Can I Purchase The Soloflesh PSD?
A: We ship the Soloflesh PSD internationally to all countries that USPS delivers to. Our Owner's Guide and instructions are written in English. Please note that some countries charge consumers a duty or tax for products imported from other countries and this fee may be charged to you by customs. Please allow extra time for customs processing (customs processing can cause delays in delivery beyond USPS transit time). Please ensure that this product is allowed in your country before placing an order.

Q: What Lubricants Can Be Used With The Soloflesh PSD?
A: Only water-based lubricants can be used with the Soloflesh PSD. Water-based Astroglide will produce the most natural, realistic sensations.

Q: How Long Does The Soloflesh PSD Last?
A: The Soloflesh PSD wears with use. The life expectancy of this product varies with actual use. Laboratory tests have yielded over 48 hours of continuous use in simulated conditions, which equates to 96 uses at 30 minutes per use when used as recommended. The more vigorously the product is used, the lower the life expectancy.

Q: Can I Return The Soloflesh PSD For A Refund?
A: The Soloflesh PSD is shipped in a sealed, clear plastic wrapper inside a plain white cardboard box. If you decide to return your unused Soloflesh PSD within 30 days of the date of shipment, we will refund your entire purchase in full, less shipping expenses. However, due to the nature of this product once the sealed wrapper is opened, we can no longer accept returns for sanitary health reasons. Please see our Return Policy at the bottom of this page for details.

Q: Does The Soloflesh PSD Material Have A Plastic Smell?
A: The Soloflesh PSD is made from a specially formulated 100% silicone material that is completely scent-free.

Q: Is The Soloflesh PSD Safe?
A: If used as recommended and per the instructions in the included Owner's Guide, the Soloflesh PSD is completely safe. The Soloflesh PSD is made of 100% silicone material, which is hypoallergenic, non-porous, and easily cleaned using soap and water.

Q: What Makes The Soloflesh PSD Feel Better Than Other Sex Toys For Men?
A: The Soloflesh PSD works on principles of pressure versus tightness, realistic tissue textures, natural body temperature, and responsive motion. This combination is unique to the Soloflesh PSD.

Q: How much body weight can the Soloflesh PSD support?
A: The Soloflesh PSD is not designed to support body weight. Although it is extremely durable for designed use, subjecting to body weight could cause a failure that could result in personal injury and/or property damage.

Q: Are There Any Risks Associated With Using The Soloflesh PSD?
A: The Soloflesh PSD is designed primarily to be used when filled with warm water (body-temperature). If excessively hot water is used, there is a burn risk. If exposed to sharp objects, puncturing/bursting could occur which could result in property damage. If punctured when filled with water, and water reaches an electrical power source, there is a risk of electric shock; never use near electrical devices or near power sources when water-filled.